Returns and Refunds
What happens when a piece is not what the listing described, and how we make it right.
Anmoh LLC
New Mexico, United States
Updated November 2026
1. Who this applies to
This policy applies to every purchase made from Anmoh LLC, a limited liability company registered in New Mexico, United States.
2. When you may return a piece
You may request a return within fourteen calendar days of receiving your item if it is significantly not as described in the listing. Examples:
- the item received is not the item listed;
- the size or measurements differ materially from the listing;
- damage or flaws were not disclosed in the listing.
Items that match their listing are not eligible for return under this policy.
3. Condition of returned items
Returned items must be unworn, unwashed and in the condition received, with any tags or labels intact. We may refuse a return if the item has been used, altered or damaged after delivery.
4. How to request a return
Write to mourad@anmohllc.com, or call +1 505 643 0020, and include:
- your order reference;
- a short description of the problem;
- photos clearly showing the issue.
We reply within one to two business days with instructions and a return address.
5. Refunds
Approved refunds are issued to the original payment method within five business days of the returned item being received and checked. The item price is refunded in full. Original shipping costs are refunded only where the error was ours.
6. Who pays return shipping
| Reason for return | Return shipping paid by |
|---|---|
| Item significantly not as described | Anmoh LLC |
| Item damaged or incorrect | Anmoh LLC |
| Change of mind, if accepted | Buyer |
7. Cancellations
You may cancel an order before it is dispatched by writing to us. Where an order has already been dispatched, the return process above applies.
8. Your statutory rights
Nothing in this policy limits any consumer rights you have under the law of your place of residence.